FAQs

General Questions

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Can I visit your show or tour your nursery?

Sorry, but no. We are primarily wholesale growers and as such, we have no brick and mortar store, and our nursery is not open to the public.

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Can I bring these plants into my country?

If you buy our plants at retail outlets here in Hawaii and take your plants with you in your carry on, you might be successful in importing them.

Some of our customers have successfully brought our plants into countries in Europe (GB, Poland, France, Germany), Asia (China and Japan), at least one in Africa (Egypt) and Canada, so we know it's possible. On the flip side, each country has its own regulations and regulators. We've heard of our plants being quarantined or even confiscated by officials. Some countries, such as Australia and New Zealand, won't let any Hawaiian plants in, period.

TLDR: If you buy plants here in Hawaii and intend to bring them into a country other than the USA, you may succeed, or you may not. It'll be at your own risk.

Questions About Shipping

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How much will shipping cost?

All orders ship for just $25, anywhere in the USA. Orders over $99 ship free!*

*Additional charges apply if using a Signature Confirmation option or shipping to Alaska.

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Do you ship during the winter?

Yes, we do! We always do our best to protect your precious Hawaiian plants when shipping them to you. However, even the best packaging cannot fully protect your plants from cold temperatures so please consider the risks when you order.

Even if the weather is seasonable where you are, your shipment is likely to be routed through a transport hub located in a city with a cold climate.

Questions About Fertilizing

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Why is fertilizing important for tropical houseplants?

Tropical houseplants need fertilizer because the nutrients in their potting soil get used up over time. In their natural environment, they get a constant supply of nutrients from decomposing organic matter, but indoors, we need to replenish these nutrients with fertilizer to keep them healthy and growing strong.

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What are the main types of fertilizers for tropical houseplants?

You'll find several types of fertilizers:

  • Liquid Fertilizers: These are pre-mixed and easy to add to your watering routine.
  • Granular Fertilizers: Slow-release pellets or granules that provide nutrients gradually.
  • Organic Fertilizers: Made from natural sources like compost, offering a gentler, slow-release option.
  • Water-Soluble Fertilizers: Powdered fertilizers that quickly dissolve in water for easy application.
  • Controlled-Release Fertilizers: Coated pellets that provide a steady supply of nutrients over a longer period.
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What are the essential nutrients for tropical houseplants?

The key nutrients are:

  • Nitrogen (N): Crucial for leaf and stem growth.
  • Phosphorus (P): Supports root development and flower production.
  • Potassium (K): Important for overall plant health and disease resistance.

Look for an NPK ratio on the fertilizer label that indicates the percentage of each nutrient.

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How often should I fertilize?

A general guideline is to fertilize every 2-4 weeks during the spring and summer growing season. Reduce the frequency to once a month in the fall and every 6-8 weeks during the winter dormancy period. Observe your plants and adjust based on their growth and needs.

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What is the best NPK ratio?

A balanced fertilizer with an NPK ratio of 10-10-10 or 20-20-20 is a good starting point for most tropical houseplants. If your plant focuses on foliage, a fertilizer higher in nitrogen (like a 3-1-2 ratio) might be beneficial. For flowering plants, consider a fertilizer slightly higher in phosphorus to encourage blooms.

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What are some signs of over-fertilization?

Watch out for:

  • Leaf burn: Brown or scorched leaf edges or tips.
  • Stunted growth: Slow or no growth despite proper watering and light.
  • Wilting: Drooping foliage even when the soil is moist.
  • Leaf yellowing: Yellowing that is accompanied by dark green foliage.

If you notice these signs, flush the soil with plenty of water to remove excess fertilizer salts and stop fertilizing until the plant recovers.

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Can I use soil amendments to improve the soil for my plants?

Yes, soil amendments can greatly benefit your plants. Worm castings add nutrients and improve soil structure. Magnesium sulfate can enhance nutrient absorption, while incorporating compost provides a slow release of nutrients.

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What are some other important factors for healthy tropical houseplant growth?

  • Proper watering: Water thoroughly when the soil is mostly dry, but avoid overwatering.
  • Adequate light: Choose a location with bright, indirect light for most tropicals.
  • Optimal temperature and humidity: Maintain a comfortable temperature between 65°F to 85°F (18°C to 29°C) and moderate humidity.
  • Regular inspection: Check for pests, diseases, or signs of nutrient deficiencies.

Questions About Dealing with Plant Shock

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What's the best way to hydrate a plant suffering from transplant shock?

Keeping the roots consistently moist is crucial. Water your plant deeply, ensuring the soil remains evenly damp but not waterlogged. Overwatering can harm the plant, so finding a balance is important.

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How can I tell if my plant is experiencing transplant shock?

Signs of transplant shock include withering leaves, wilting stems, and overall droopy appearance. You might also notice slower growth or a general lack of vigor. Pay close attention to these changes post-transplant.

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What can I do to help my plants recover from transplant shock?

Gently loosen the roots when planting to help them establish. You can also use sugar water, which can help boost the plant's energy. Pruning dead or damaged leaves aids in conserving the plant’s energy.

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My plant is in shock. How long will it take to recover?

Recovery time can vary, but plants generally show improvement within a few weeks. Patience is key; provide proper care and allow your plant to adjust to its new environment.

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My plant is experiencing shock. How often should I water it?

Water enough to maintain consistent soil moisture. Check the top layer of soil and water when it feels dry. Avoid letting the soil completely dry out, but be cautious of overwatering, as it can saturate the roots and damage the plant.