Terms of service

Last updated: September 12, 2025

 

Welcome to Kanoa Hawaii. These Terms of Service govern your use of our website www.kanoahawaii.com (the “Website”), which is owned and operated by Pacific Whitecap, LLC (“Company,” “we,” “us,” or “our”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not use this Website or our Services.

1. Online Store Terms

  • You must be at least 18 years old to use this Website or place an order.
  • You may not use our products for any illegal or unauthorized purpose.
  • You agree not to transmit any worms, viruses, or code of a destructive nature.

2. Products & Orders

  • All products are subject to availability. We reserve the right to refuse any order.
  • We strive for accuracy but do not guarantee that product descriptions, pricing, or other content is error-free.
  • Orders may be canceled if products are unavailable, if an error has occurred, or if fraud or unauthorized activity is suspected.

3. Pricing & Payments

  • Prices for our products are subject to change without notice.
  • Payment must be made in full before goods are shipped.
  • By submitting payment information, you represent that you have the legal right to use the payment method provided.

4. Shipping

Shipping terms, delivery times, and responsibilities are outlined in our Shipping Policy. By placing an order, you agree to those terms.

5. Returns & Refunds

Returns and refunds are subject to our Refund & Returns Policy. Please review it carefully before making a purchase.

6. Intellectual Property

All content on this Website, including text, images, logos, and product descriptions, is the property of Pacific Whitecap, LLC or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or use our content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability for any claim related to your use of the Website or purchase of goods will not exceed the amount you paid for the goods in question, or USD $100 if no purchase was made.
  • We are not liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, goodwill, or business opportunities.
  • The Website and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

8. Governing Law

These Terms are governed by the laws of the State of Hawaii, United States, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms from time to time. If material changes are made, we will update the date at the top of this page. Your continued use of the Website after changes become effective constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, contact us at aloha@kanoahawaii.com.